“Patients can view dialysis as a death sentence. We check in to help them grieve their new normal—and now we have a partner who can help us go deeper.”
-Social Work Leader
Outpatient & At-Home Serious Illness Care
Deliver spiritual care where it’s often missing—serving patients and families in dialysis centers, cancer clinics, PACE programs, community-based palliative care, and home-based serious illness treatment.
Our services bring spiritual care to patients, families, and care teams across outpatient and home-based treatment settings.
“SpirituWell helps us move from documenting spiritual distress to actually addressing it.”
-Social work leader of an outpatient dialysis treatment provider
Spiritual Assessment & Care Planning
Assess unmet spiritual needs and existential distress using standardized, evidence-based tools that inform personalized care plans—supported by documentation that enhances interdisciplinary communication, care coordination, and compliance.
Spiritual Care Visits
On-demand and scheduled video and phone visits that provide emotional and spiritual support to patients and families navigating serious illness, loss, grief, and existential distress.
Goals of Care & ACP Facilitation
Facilitate goals-of-care and advanced care planning conversations that help patients and families explore how their spiritual, religious, or cultural beliefs shape care preferences—enabling informed decisions aligned with their values and medical needs.
Care Team Consultation
Support clinicians, social workers, and nurses with chaplain consultation on patient spiritual, religious, and cultural considerations—ensuring respectful, person-centered care and helping teams navigate beliefs that may impact trust, communication, or treatment decisions.
The Impact of Virtual Spiritual Care
Meeting Unmet Needs in Outpatient Serious Illness Care
How we scaled professional spiritual care across 30+ dialysis clinics in multiple states—expanding access to professional chaplains for the first time to patients in outpatient dialysis clinics.
A national dialysis provider needed to meet the existential and spiritual needs of thousands of patients—without the resources to place professional healthcare chaplains in every clinic. These needs routinely surfaced in social work assessments: grief, identity loss, and decisions about palliative care or end of life. The organization also participates in value based reimbursement models that tie performance to key quality metrics—PHQ-9 depression scores, patient experience, and health equity.
They turned to SpirituWell to scale compassionate, clinically integrated spiritual care.
Results
50
Reduction in PC-7 spiritual distress scores
30+
Clinics with integrated virtual spiritual care
2
Months to implement services into clinical workflow
How SpirituWell is Making a Difference
To meet the needs of dialysis patients experiencing spiritual distress, SpirituWell delivers high-quality telechaplaincy via scheduled and on-demand phone and video visits. Each referred patient receives a PC-7 spiritual assessment and personalized care plan, with follow-up visits as needed. Referrals come through a streamlined workflow embedded into the provider’s social work protocols, and SpirituWell chaplains share back encounter documentation to support coordination of care.
Through this partnership, thousands of patients—many of whom previously had no access to spiritual care—are supported in ways that directly address the emotional and existential burdens of long-term illness. Additionally, Spanish-speaking chaplains help close longstanding equity gaps for patients where Spanish is their preferred language.
Social workers observe that SpirituWell helps patients:
- Grieve and process their “new normal” after starting dialysis treatment
- Cope with the emotional toll of dialysis, which many describe as a “part-time job”
- Feel like a whole person again—not just a medical patient
- Navigate deeply personal decisions about transplants, caregiving, and end-of-life care
- Reconnect with sources of meaning, identity, and hope in the face of chronic illness
How We Deliver Care
Convenient Booking
After referral, patients book online directly with a chaplain—fulfilled through “on demand,” same day, and future appointments.
Virtual Care
Patients connect easily with a healthcare chaplain by phone or video—no login, no downloads—through our HIPAA-compliant telehealth platform.
Clinical Integration
Encounter summaries and follow-up recommendations are securely shared with the referring care team, supporting care coordination and integration.
Why Clients Work With Us
SpirituWell helps serious illness providers improve patient quality of life, meet guidelines and regulatory expectations, and deliver whole-person care aligned with value-based care models.
Ready for a Discovery Call?
Provide us with some information and a SpirituWell representative will get in touch.
Are you a chaplain interested in joining our chaplain team?
Are you a current patient with a question?
If you are having a medical or mental health emergency, call 911 or go to your local medical emergency room.
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